Faq
Faq
Frequently Asked Questions.
01. What does your company supply?
We are a sports equipment distribution company specialising in cricket equipment and padel products. We supply a wide range of products including cricket bats, balls, protective equipment, clothing and accessories, as well as padel rackets, balls and related accessories.
02. Who do you supply?
We work with a wide range of customers, including sports retailers, specialist sporting goods stores, clubs, academies, schools, coaches and other sporting organisations. If you are interested in stocking or purchasing our products, please get in touch with our team.
03. Do you supply businesses and organisations?
Yes. We specialise in distribution and can support businesses, clubs, academies and other organisations with their sports equipment requirements.
04. Do you offer wholesale pricing?
Yes. We offer wholesale and trade pricing depending on the products and quantities required. Please contact us with your requirements and our team can provide further information.
01. What cricket equipment do you supply?
Our cricket range includes equipment and accessories for players at different levels, from recreational and junior players through to serious club and competitive players.
Depending on availability, our range can include cricket bats, cricket balls, batting gloves, pads, helmets, bags, protective equipment and other cricket accessories.
02. Do you supply junior cricket equipment?
Yes. We can supply equipment suitable for junior players, subject to product availability. If you are looking for equipment for a particular age group or level, please let us know and we can help identify suitable products.
03. Can you supply cricket equipment in bulk?
Yes. We can accommodate bulk and larger-volume orders for retailers, clubs, academies, schools and other organisations. Contact us with the products and quantities you require so we can discuss your requirements.
01. What padel products do you supply?
We supply padel equipment including padel rackets and padel balls, along with other products and accessories where available.
02. Do you supply padel rackets for different playing levels?
Yes. Our range can include padel rackets designed for different playing styles and levels, from beginners through to more experienced players. Our team can help you select products appropriate for your customers or organisation.
03. Do you supply padel balls in bulk?
Yes. We can supply padel balls in larger quantities for retailers, clubs, academies and other organisations, subject to availability.
01. How can I place an order?
You can contact our sales team with the products, quantities and delivery requirements you are interested in. We will then provide the relevant pricing and ordering information.
02. Is there a minimum order quantity?
Minimum order requirements may vary depending on the product and type of order. Please contact us with your requirements and we will advise you of any applicable minimums.
03. Can I order different products together?
Yes. We can discuss mixed orders across our cricket and padel ranges. Please provide details of the products and quantities you require.
04. Do you deliver?
Yes. We offer delivery options for orders, with availability and costs depending on the destination, order size and products being shipped.
05. Do you deliver internationally?
International distribution may be available depending on the destination and order requirements. Please contact us to discuss your location and delivery requirements.
06. How quickly will my order be dispatched?
Dispatch times can vary depending on product availability, order size and destination. Our team will confirm the expected dispatch and delivery timeframe when your order is placed.
07. What happens if an item is out of stock?
If a product is unavailable, we will advise you of the expected availability where possible. Depending on the circumstances, we may also be able to suggest an alternative product.
01. Are all products genuine and authentic?
Yes. We supply genuine sports equipment from the brands and product ranges we distribute.
02. Can you help me choose the right products?
Absolutely. If you are unsure which cricket or padel products would best suit your customers, club or organisation, our team can help you identify suitable options based on your requirements, budget and intended use.
03. Do you offer product advice for retailers?
Yes. We can work with retailers and trade customers to help identify suitable products for their market and customer base.
01. What is your returns policy?
Our returns policy depends on the type of order and the circumstances of the return. Please contact our team before returning any goods so that we can provide the correct instructions.
02. What if my order arrives damaged or incorrect?
Please contact us as soon as possible if your order arrives damaged, incomplete or contains an incorrect item. We will review the issue and work with you to find an appropriate solution.
03. Who can I contact if I have a question about an order?
Our customer service or sales team will be happy to assist. Please provide your order details and as much information as possible so that we can deal with your enquiry efficiently.
01. I am a retailer. How can I become a customer?
We would be happy to discuss your requirements. Contact our sales team with some information about your business and the products you are interested in stocking.
02. I run a cricket club, padel club or academy. Can you supply us?
Yes. We work with sporting organisations and can discuss equipment requirements for clubs, academies and other organisations.
03. I am interested in becoming a distributor or trade partner. Who should I contact?
Please contact our team with details of your business, the markets you operate in and the products you are interested in. We can then discuss potential opportunities.
04. I have a question that isn’t answered here. What should I do?
Please get in touch with our team. We are always happy to answer questions about our products, availability, pricing, orders and distribution services.